We have dedicated Energy advisers working as part of a project with Newcastle Citizens Advice and Northern Powergrid to help energy users. Call our dedicated Energy Affordability line on 0800 448 0721 We can help you to understand your bills and tariff, Maximise your income through benefits and debt advice
We can help you to: Understand your bill or tariff; Maximise your income through benefits and debt advice; Reduce your fuel debts through negotiating with creditors and securing charitable or other assistance; Access increased support through the Priority Services Register, Warm Homes Discount, tariff checks, charity applications, etc; Resolve disputes with Energy Suppliers; Make a complaint to Energy Suppliers and the Energy Ombudsman; and Reduce future fuel costs by accessing support from Green Doctor and other appropriate services.
Energy advice

Click here for agencies offering information and advice on energy efficiency, home insulation and how to pay less for electricity, gas and other utilities